Technical Support
Help with common issues, slow devices, software problems, and user questions.
Fast response • Clear communication • Real support
Tech help that’s easy to reach — and easy to understand.
CoolTech USA helps keep your devices, networks, and everyday tools working smoothly. Reach us by phone, email, or text for support requests and service-related updates.
Support you can text
Customer-initiated support only
Setup & troubleshooting
Devices, Wi‑Fi, apps, and more
Small business friendly
Practical help, no fluff
Quick contact
Email
support@cooltech-usa.com
Phone
(845) 273-6221
Hours: By appointment and support queue.
If urgent, call for fastest response.
If urgent, call for fastest response.
What we help with
Straightforward support for the tech you use every day.
Setup & Configuration
New computer setup, accounts, printers, email, and essential business tools.
Wi‑Fi & Network Basics
Coverage improvements, clean cabling, stable routing, and simple documentation.
Ongoing Assistance
One-time help or continued support — whichever fits your needs.
How it works
Clear steps so you always know what’s happening.
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1Send a requestUse the form below or email us with the issue and best callback time.
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2We confirm detailsWe’ll reply with questions and the next steps for resolution.
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3Fix + follow-upWe resolve the issue and provide simple notes so it stays fixed.
Contact CoolTech USA
Tell us what you need help with and how to reach you. If you want text updates, you must check the SMS consent box.